Access
Customer area
One single place to sign in to the platform, look after your subscription and follow your tickets — with no digging through old e-mails to find a link, an invoice or a reference number.
Already a customer? You sign in to Observatório with the e-mail address registered in the contract.
What you can sort out here
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Sign in to the platform
CAUC dashboards, funding opportunities, queries and reports. Your login is the e-mail address registered in the contract; each municipality has its own account holder.
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Subscription and invoices
Your plan, due dates and duplicate invoices. Anything not yet available here, support handles with a reference number — just open a ticket.
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Tickets and reference numbers
Open a ticket, receive the reference number by e-mail and follow every step through to the solution — including requests to change your registration details.
Quick links
Choose where to start. If you are not sure which e-mail address you use to sign in, open a ticket and support will identify it by the CNPJ (tax ID) on the contract.
Not a customer yet?
Observatório de Gestão is contracted by a municipality, a consortium or a state, on an annual plan. Accredited consultants serve as partners, nationwide.